Meet our Team

Administration

Colleen Wildrick, MHA, Executive Director, Hancock County Senior & Childcare Services

Colleen Wildrick brings a decade of experience in healthcare leadership, community outreach, and wellness to her role as Executive Director of Hancock County Senior and Childcare Services. A proud Hamilton native and graduate of Quincy University with a bachelor’s degree in psychology, Colleen later earned her Master of Health Administration from McKendree University. Her career began at Hancock Village as a Universal Worker at Maple Grove, where she developed a deep appreciation for senior care. Over the years, she has served in various leadership and engagement roles within the Memorial Hospital system, including positions in care coordination, patient experience, and development.

Her passion for serving others is matched by her commitment to the community. Colleen and her husband Jason reside in Carthage with their two children, Christian and Olivia, who are both enrolled at Willow Grove. She currently serves as President of the Carthage Kiwanis Club and enjoys volunteering, spooky movies, and cheering on her beloved Philadelphia Eagles.

With her roots in long-term care and her heart in family and community, Colleen is thrilled to lead the Groves into the future—ensuring compassionate, high-quality care for both our youngest learners and our cherished elders.

 

Lexis Hoener, Executive Coordinator, Hancock County Senior & Childcare Services 

Lexis Hoener brings over a decade of experience in long-term care to her role as Executive Coordinator at Hancock County Senior and Childcare Services, including five years in administrative leadership. A Warsaw native, Lexis graduated from Western Illinois University in 2016 with a degree in Sociology and has worked in senior living ever since.  

In her role, Lexis helps keep day-to-day operations running smoothly across the team, supports all departments, coordinates admissions, and helps create a smooth and welcoming experience for residents and their families. She is passionate about organization, communication, and supporting a positive, team-focused environment that benefits both staff and residents. 

Lexis and her husband reside in Warsaw with their three young boys. Outside of work, she enjoys a good iced coffee, spending time with her family, boating, thrift shopping, and staying involved in her children’s activities. 

Hickory & Maple Grove Team

Melissa Tate, Director of Nursing

Melissa Tate is a dedicated nurse with over 20 years of experience in the healthcare field. She is passionate about caring for older adults and serving as an advocate for those in need. Melissa values a holistic approach to care and embraces the philosophy that “body, mind, and spirit” are all essential components of overall well-being. She recognizes that emotional and spiritual needs are often overlooked in today’s medical practices and strives to bring those elements into the lives of residents through meaningful connection and compassionate support. Melissa enjoys getting to know each resident personally and providing those extra touches—whether it’s offering a comforting presence, sharing a smile, praying with someone, or helping residents connect with others who share similar interests. Her goal is to create a wholesome, worry-free environment where residents can feel happy, supported, and truly at home. 

Melissa is married and has three children, as well as twin stepdaughters. She also has a new granddaughter. In her free time, Melissa enjoys watersports such as boating and tubing, camping, gardening, fast cars, and riding Harley-Davidson motorcycles. 

Lori Fink, Resident Financial Advisor 

Lori Fink serves as the Resident Financial Advisor for Hancock Village. A native of Hancock County, she attended Robert Morris College in Carthage before beginning her career with the Department of Human Services. She started as a secretary and was later promoted to caseworker, ultimately retiring after 32 years of dedicated service. Lori’s experience led her to Hancock Village, where she now assists residents and their families with the Medicaid process, as well as other financial matters. She finds great reward in helping guide residents through this process. Outside of work, she enjoys spending time with her family. Lori and her husband are blessed with four children and two grandchildren. 

Libby Hall, Activities Coordinator

Libby Hall was born and raised in Carthage, Illinois. She first joined the Hancock Village Team in 2017 as a Universal Worker and is a Certified Nursing Assistant (CNA).

Libby went to school to earn her LPN and also ran her own daycare for many years.

Libby brings joy to the residents at Hancock Village with her “hands-on” approach and uses her many skills to create engaging activities for residents. Libby is a craft enthusiast and especially loves to engage residents in craft activities.

Libby’s life motto is, “Be honest, fair, and love one another.”

In her spare time, Libby enjoys camping and crafting. She also enjoys spending time with family, including her four children and one granddaughter.

Willow Grove Team

Jennifer Pack, Director, Willow Grove Childcare & Learning Center

My name is Jennifer Pack, and I am the Director at Willow Grove Childcare & Learning Center. I hold an Associate of Science degree with an emphasis in Early Childhood Education and Healthcare, as well as a Bachelor of Science degree focused on Education and Healthcare. Originally from Kentucky, I relocated to the Hancock County area one year ago and am excited to continue planting roots in this community. My professional background includes several years working in public schools and experience as a Patient Navigator at Memorial Medical Clinic Mobile’s behavioral health unit, serving students throughout Hancock County. This blend of classroom and clinical experience has shaped my passion for nurturing the whole child in a safe, supportive, and high-quality learning environment.

Outside of my professional role, I am a dedicated wife of 14 years and a proud mother of five wonderful children, who are my greatest motivation. I look forward to serving the families of Willow Grove Childcare & Learning Center and helping the center continue to grow through excellence, compassion, and strong community connections.

Amy Rea, Assistant Director, Willow Grove Childcare & Learning Center

My name is Amy Rea; I am the Assistant Director at Willow Grove Childcare and Learning Center. I hold an Associate’s Degree in Early Childhood Education, as well as Level 1 and Level 4 Early Childhood Education Credentials, a Level 4 Infant-Toddler Credential, and a Level 1 Illinois Director Credential. I have worked at Willow Grove since it opened. I have lived in Carthage for twenty-plus years. I am a mom of two adult children and a nanny to three amazing grandchildren. In my spare time, I enjoy spending time with family, traveling, and watching sports.

I look forward to meeting and serving each family at Willow Grove Childcare & Learning Center.